Dreams - Leeds Crown Point

Staff had full knowledge of the products and help me find the right bed

Roree, the sales assistant, was very helpful to us. She took the time to show us through the different options suggested by the dream analysis machine and when we had found one we liked from the selection, she even suggested we try one other mattress - a wildcard - just to compare and make sure we were happy with our choice.

The sales adviser approached us straight away, showed the range we were looking for, was helpful, and speedy in placing our order

Very good customer service . Offered a drink and pillows to try when laying on bed . Very knowledgeable and not at all pushy . Very friendly guy

Thank you for giving me this chance. What makes me to come to buy all the items is because of the knowledge, hospitality and patience of the people working for you. Particularly Helen and the lady who has been supervising and attending customs satisfaction. Very welcoming, informative and they did not put any pressure on us. They valued our opinion and allow us to have a space to make our decisions. Very pleased and definitely I will bring more customers to the specific place as they are really nice to talk to. Thank you so much. Nice Hot Chocolate 👏👏👏👏

Very quick, extremely helpful and the virtual program that helped decide which mattress was best was very interesting

We were given information about the products we inquired about and then left alone until we needed more information. This allowed us to make a decision without feeling pressured

I only knew that I wanted a new mattress. After browsing for a few minutes, Jade asked if I needed any help, even though she was already dealing with another customer. She explained about the different types of mattress and the prices, pointing out which were in my price range. She then left me trying them out while she finished dealing with her other customers, returning to me and putting through the order for my chosen mattress, choosing a delivery date and explaining what would happen next.

We were greeted by Jude and Darren with smiling faces. We were asked what we were looking for and were shown a number of options. We were offered refreshments (did not need) and had a most pleasant and cheery visit. A very pleasant experience.

We were met at the door by Darren, who was cheerful, knowledgeable and courteous throughout. He talked us through the bed testing procedure and was on hand to explain any questions during the bed test. He made an excellent cup of coffee for my wife and I, provided the right pillows for our sleeping position preferences, and was generally most helpful whilst not overly intrusive. The only disappointment was that the bed of or choice was not available in time for Christmas - not Darren's fault! Very satisfied and would want to commend Darren personally for his professional and pleasant manner.