Dreams - Leeds Crown Point

I felt very much at ease in the store There were no pushy sales assistants, only very helpful accommodating staff. I was assisted by Andy at the crown point branch. He had a brilliant product knowledge. He found out what my needs were and made suggestions. He explained all of the different methods of payment and delivery agreements. He had an easy solution to every question I asked. I have already been praising the store and company to my colleagues at work.

Jude approached us to see if we needed any assistance. She is very knowledgeable and explained the different mattresses which were available. She also explained about the combination of divans and headboards before allowing us time to browse the store on our own. She came back to see how we were getting on.

Absolutely fantastic customer service. Very knowledgeable staff too.

We entered the store not entirely sure of what we wanted in a mattress. The salesman was extremely helpful with educating me about mattresses and their benefits. He never rushed us or pressured us into making a decision.

Absolutely fantastic customer service given throughout. Staff took time to assist us and gave us enough time to make the right choice for us.

Loved the way we were treated like VIP. Loved been able to lay on beds to try them. Staff had a good sence of humour. Liked the fact that coffee was thrown in with the experience too.

Mohammed welcomed us as we entered the store and asked if we needed help, he let us be as we said we’d find him in our own time after we’d had a look

Mohammed welcomed us as we entered store and asked if we needed assistance and let us be to browse at our own leisure, when called on he talked about the product and asked if we had seen similar products to make sure we had the right one we wanted.

Was greeted when walking into the store, no pressure to buy, but was offered the sleep monitor thingy, it was explained well before using it and after analysis I was shown several mattresses and tried them. From walking in to buying and leaving no more than 30 minutes.... excellent service

The gentleman that looked after us spent a great amount of time with us to ensure we got the beds we required in our budget. He was patient, understanding and knowledgeable of all your products. We also visited benson for beds but returned to dreams because your salesman was a pleasure to deal with. We went to the store in crown point.