Dreams - Leeds Crown Point

Attentive support and not rushed

Colleague was very knowledgeable and could answer all questions asked and recommended beds on the basis of our requirements. We were then left to 'toss and turn' on lots of beds and felt under no duress to purchase. The pricing was explained clearly as were the options to purchase additional cover. There was no long and drawn out purchase process and lead time was less than expected. A very good experience.

Helen and all the staff were great.

Answers to questions in the survey explain this section.

Excellent friendly. personable service.

Staff were extremely knowledgeable and friendly and helped me selecting the best product for my requests

We walked in and asked for the product, had the different types explained, made a selection and paid.

We attended to browse for a new bed and Matress. I have always had a problem with sleeping and staff were very friendly and helpful. They discussed options and invited me to try the beds out. They were not pushy or constantly hanging around, they provided knowledge to help us make a decision and allowed me and my partner time to make a decision without been pressurised.

Andy (the name of the person who assisted) was friendly, knowledgeable, and patient, and the other staff were also very keen to provide a good service

The advice I received was comprehensive and exactly what I needed, I was given the details of the items I was interested in but there was no hard sell or pressure to buy straight away which I had experienced elsewhere. This approach to sales is the main reason I decided to purchase from Dreams, competitive pricing a close second.