Dreams - Leeds Crown Point

We were left to browse without being harassed, and looked after very well when we asked to be!

We needed the bed fairly quickly and didn't want to wait 2 weeks for delivery we were able to purchase an ex display bed and have it delivered the same day excellent service and accommodated our needs at a fantastic price.

very friendly funny made you feel very welcome would go there again, very very helpfull

Found just what I wanted. Assistant was very helpful and knowledgeable

My mum wanted a new bed it was Darren that served her with friendliness and respect. Everything was explained and she wasn't rushed we all came away happy.

The person who dealt with us was knowledgeable and efficient but at no times was he pushy or intrusive. An excellent balance which put as at ease and never felt pressurised.

One of the most pleasant and encouraging shopping experiences we have ever had. We went to Dreams specifically to look at mattresses, having never previously purchased one. On entering the store, we were welcomed and left to look around, but approached after a few minutes to ask if we needed any help. I asked about the differences between types of mattress and was given a lot of useful information to help us find something suitable. We continued to try out different products and were offered a cup of tea and biscuits, and further information and advice, which focused on looking for the right product for us, rather than pushing us to spend the most money. Bernie (at Leeds Crown Point store) was very friendly and professional and we never felt pressured to buy anything. It was clear he was passionate about the products and his customer service was exemplary. Once we had decided to go ahead with purchasing a mattress, we were given advice about pillows, mattress protectors etc which allowed us to fully test out a range of options to find the right combination of products to suit our needs. We were more than happy to spend the money for such a pleasant experience and quality products.

Good product range and non pushy assistance available

The staff knew the products well and helped us get the right product for us. We were a returning customer and always recommend dreams! Keep up the good work dreams.

Sales chap was very helpful but also left us alone to browse ourselves so we didn't feel pressured.