Dreams - Leeds Crown Point

The assistant Claire (Crown Point, Leeds) was very helpful, she gave us great detail about the bed frame, mattresses and even brought us 2 different types of pillows to use to help with our decision. We also didn't feel under any pressure to buy, which would have been off putting to me. We even left the store to have a think which mattress we wanted and again felt no pressure from her. Excellent customer service all round.

We spent well over an hour in the store being helped by Andy. He was very knowledgeable, helpful, patient, friendly and accommodating...nothing was too much. We then sat down with a nice cup of tea to do the paperwork. The bed won't be delivered until 22nd September so can't say we're absolutely satisfied yet, but, so far so good.

Helen was extremely friendly, helpful and knowledgeable about the products, yet she was not pushy. I was also impressed with the layout of the store and the quality of the products available.

WE EXPLAINED WHAT WE WERE LOOKING FOR THE ASSISTANT DIDNT TRY TO PUSH US INTO ANYTHING AND EXPLAINED THE PRODUCT WELL.

Staff members answered our questions quickly and concisely. Pricing was very easy to understand on your products. We were well satisfied with the price of the bed we purchased.

Very relaxed atmosphere, no pressure. Helen answered all our questions and was very knowledgable about the product. Lovely shopping experience and very pleased with our purchase.

Lovely relaxed shopping experience. Assistant was there when we needed her and was able to answer all our questions. No pressure selling.

Darren was a great bloke. New what he was selling & very friendly. Went to another store then went back to him. He makes a great coffee! The lady with him was very nice too. It is a very friendly, welcoming store & would definitely return.

staff were very helpful and friendly, nothing was a trouble to them,

Darren was patient and friendly. He let me take my time and was not pushy.