Dreams - Bristol Cribbs Causeway

I felt a 12 week lead time was slightly excessive.

We were satisfied with our shopping experience

The only bed shop we visited so nothing to compare it against really.

The assistant talked us thru all the options but could have explained the costs for each as we went. We expected charges for delivery etc but only had them itemised once the order email arrived.

The staff were great, the store (s), we visited 2 in Bristol just feel a little dated.

Still rather pricey although I have never purchased a mattress before so don't have other experiences to compare it to. Would have appreciated paperwork on the guarantee of the Tempur pillows and mattress protector that we bought.

Repeatedly interrupted while initially browsing

The level of service was perfectly adequate. We knew exactly what we wanted to purchase and so did not need or require to be highly satisfied.

We had to ask for assistance when there only one other couple in the store. One member of staff was surveying them and she had to call for the second member from out the back.

Delivery charges