Dreams - Bristol Cribbs Causeway

We waited for about 20 minutes to be served by someone waiting by the machine to test what beds would be a good match.

The experience was great, but the prices were a little overwhelming.

It's too early to give a firm opinion as my satisfaction level cannot be decided until the goods are delivered [hopefully on 6 Dec]

We were shown the most expensive beds without being told the price first. Naturally we fell in love with a mattress but not the price tag of £2000. You should be asking budgets before putting people in an awkward situation where they have to tell someone they’ve never met that they can’t afford it.

I was very pleased with Gareth’s customer service but not blown away by the range of products available within my price range

I would have valued a greater trial period for my mattress than that offered. I had hoped there would be some greater flexibility in the overall price.

I was satisfied, just thought the price was quite steep

The amount of time for it to be delivered was longer than expected and longer than other companies we visited, also no price match or similar was offered as when we visited furniture village and bensons we were offered free tempur pillows and mattress protectors

I was very satisfied with the help & knowledge of your colleague. But how can I give an accurate response on the product when I need to try it first. In 30 days when the product has been tried & tested then I can give you my verdict. Until then some answers to some of the questions you ask may not meet the required score.

one of the beds out of stock and informed it could take up to 6 weeks. Unhappy about being charged for assembling the beds and for taking the old beds away. it should be included in the price. With the amount spent thought a free token should be offered ie: pillow/duvet. The service in the shop was very good and informative