Dreams - Bristol Cribbs Causeway

On the whole it was good. The bed scanner was a little bit strange and you are on full view of people walking past...

On the whole it was good. The bed scanner was a little bit strange and you are on full view of people walking past...

First time buying from Dreams

The sale price was not explained before it was time to pay. The price of the mattress shown was £1099 with a large sale sign saying £300 off. What was not explained was the original price was £1300 - very misleading and not explained

I knew exactly what I wanted, so only had to ask a few questions. That was following a visit to the Store the previous Monday. looking for a replacement mattress. We had looked downstairs and failed to see what we wanted. On going upstairs to look at more I eventually approached a lone assistant, with a question about a mattress, but she told me that she was 'not interested' as she was 'only interested' in fitted furniture! ( I felt guilty disturbing her sat glued to her mobile phone ). She failed to call the appropriate assistant so we left the Store in disgust! ( We purchased both a bed and mattress in a nearby Store )

I had checked online for the items in my price range that I wanted to view and only 1 of these items was in store. The majority of the stock carried was at the higher end of prices and the more affordable items were not that easy to find

Store environment is not very welcoming. It took a while for staff to notice we were there.

I was just looking the cheapest mattress I could get so didnt need any expertise or advice

Our bed hasn't arrived yet so I'm hesitant to say highly satisfied

Upon entering the store and looking for a member of staff myself and company were ignored. When we were finally able to gain assistance the member off staff did not introduce themselves or take the time to talk to us. When we went to place the order a few members of staff were busy chatting, giving the impression that we were interrupting them. While placing the order the member off staff came across rather rude and agitated when we were asking questions regarding delivery and additional items. Whilst we are satisfied with the delivery time the overall experience in the store was not a good one