Dreams - Bristol Cribbs Causeway

In comparison to other retailers visited before Dreams, the knowledge of the product we were looking for was 100%, as well as having all comparisons available. Salesman not too pushy, but friendly too, very good at his job and made buying a pleasure.

The staff were able to direct us to what we were looking for. They were also able to advise us on the different types of mattresses. We had two toddlers with us and the staff had no problem with them wondering around supervised by their uncles.

Melanie , the assistant was very helpful and informative and as a result we were more easily able to make a decision on our purchase.

The assistant was very knowledgeable without being overpowering. Very friendly and helpful at all stages

I found the assistant to be well informed of products and very helpful

The staff were friendly and approachable making me feel welcome to the store. The sales assistant stepped back giving me space and time to think, not making me feel pressured, but also made himself available to answer any questions I needed to ask. We were offered tea and coffee and were able to take our time filling out the paperwork going over details, at no point did I feel rushed into making a considered purchase.

Very happy with the help we were given

The way we were treated on entering the store helpfulness of staff understanding of product general way we were dealt with

A friendly and welcoming service was given also impressed with the offer on the 8 year mattress insurance

Having been to M & S and John Lewis the service we got at Dreams was exceptional. Karolynne understood our needs and showed a selection of beds meeting those needs. She did not push us to buy and was understanding when we wanted time to consider our needs. She made the whole process of buying enjoyable and very satisfying. She thoroughly explained the terms and conditions of purchase and answered any questions that we had. She was very knowledgeable and professional. A credit to your company.