Dreams - Bristol Cribbs Causeway

Great shop assistance and knowledge. No high pressure salesmanship.

The salesman was welcoming, polite and helpful. We were interested in a particular make of bed and he explained the construction options clearly. We were given the opportunity to lie on the beds to try them with pillows that we are accustomed to. We explained that we would view beds in an alternative supplier and he was very understanding and gracious about this. On returning to the store, he answered outstanding questions and having agreed the sale he completed the order quickly and with appropriate explanation. The delivery time was quoted as 6 weeks, but this was OK for us.

The shopping experience was made very easy and not a chore as it can be in some stores

Staff member was helpful without being pushy. He gave us time to look around.

every thing was explained very well and the Lady who we did the business with was very clear and nothing was a problem to her

The lady Melanie was polite and courteous sat us down made us feel important nothing was too much for her and assured us of chosing the right product we required

The salesman Jonathan was good at understanding our needs then narrowing down the choice based on a needs approach, he applied this to both myself and wife

The visit was excellent, no pressure and no sales pushing. The knowledge and support was outstanding and everything was explained and controlled at our speed. This is the 6th time of using Dreams and I would go back everytime. David Ball

Melanie had a pleasant manner, listened to our needs and nothing was too much trouble.

Friendly, helpful and extremely knowledgeable assistant. Plenty of choice and easy to identify the particular type of mattress we wanted due to the colour coded pillows. Great idea!