Dreams - Bristol Cribbs Causeway

The assistant was very helpful and wasn't pushy.

Penny was extremely helpful without being pushy. She explained everything I needed to my satisfaction so that I could place my order with confidence.

The sales assistant was very friendly and helpful and made me feel at ease

We were attended to by the store manager who was extremely helpful, informative and knowledgeable without being over interesting.

The member of the staff who helped me to find the right mattress for me was knowledgeable about the beds and mattresses and I received all the information I required from him. I was able to lye down on the bed to test the mattresses and the feel of it. He was very helpful and patient with me when I was trying to choose the right mattress and the bed. I am looking forward to receiving my bed and mattress in couple of weeks time.

It was the first time I've bought a mattress so I went into the store slightly confused about what I was looking for. The lady who helped me really listened to what I described and we found the perfect mattress with ease. It was a very good experience.

We were highly satisfied with our visit as we were welcomed to the shop to start with, we were allowed to browse round and look in peace. There was always an assistant available to ask questions of, or there was someone there occasionally asking us if we needed any help. "Our" sales assistant was very friendly, extremely knowledgeable and helpful. Our experience was far less painful than we had imagined it could've been. Very efficient, friendly and experienced, we even had a lovely mug of tea to drink. Sat at a desk in comfy chairs to do all the paper work and payment. All went very smoothly and quickly. "Our" assistant explained everything like the guarantee etc. very thoroughly. We were very happy and pleased with the whole thing.

Highly satisfied with our visit, welcomed to the store, very friendly, knowledgeable staff, could browse in peace but always had someone in the background to ask questions of and who was very efficient and knew just about every and anything that was asked of them. Great product range, speedy easy paper work and payment. Everything fully and expertly explained. Lovely mug of tea too. Would highly recommend this company.

The shop was light and airy and we spent time trying out the mattresses. Although we were initially asked if we needed any help we were left to browse which we like to do. We asked Melanie a few questions concerning the mattresses. She was polite and approachable and we decided which one would serve us best. We left to look in other bed shops but returned to Dreams later to place our order. We were pleased that the old bed would be taken a way when the new one came which had been a concern to us.The experience was stress free and enjoyable.

THe store was well laid out, Clean, and the colour coding of the beds and types was very helpful, as we did not have to waste time looking at beds that did not apply to our needs. Our assistant was new at the job, but she told us so, and kept asking for help when she needed it. She was good. All in all. Didn't go anywhere else, and made was we thought might be a long drawn out task, and pleasant experience. Thanks