Dreams - Bristol Cribbs Causeway

We went into the store looking for headboards. We were approached by an assistant when we entered the store who directed us to the headboards. We were delighted to find just the sort of headboard we wanted and at the price we were prepared to pay. The assistant didn't pester us but left us to look and when we asked for help he was very pleasant and helpful.

We were given all the assistance we needed to make the right choice of bed. The colleague, Melanie was very knowledgable and went through all the options carefully. A very pleasant experience, including a cup of coffee!

Jonathan was a highly helpful and informative salesman. Spent time with us, was patient, fully explained the benefits of the furniture and assembled anything that we wished to view.

Although I found the price of a bed and mattress highly expensive this is similar to the prices in other high street stores.customer service provided by Melanie and Jonathan was excellent and exceeded all our expectations.

I went in to buy a mattress and came away having bought one came away satisfied. Hopefully This has been the right choice but even more satisfied that I have 40 days to rectify this.

All stock was very clearly set out ,well displayed and easy to understand.staff were friendly and helpful to.

Jonathon greeted us on arrival and left us to browse as we had requested but assured us of his availability if we had any queries or concerns. Returned immediately to guide us through our requirements and give necessary advice. Very professional and friendly. We visited other bed centres and did not have same customer care and we were therefore happy to return to Dreams and place our order.

Bright store, friendly staff. Enough choice

Melanie was very helpful and answered our questions completely. It helped that she had been the person we spoke to the previous time we had visited the shop. She appreciated our needs and was able to suggest the best solution for us.

We went in to look at a bed we had seen on your website. The specific frame wasn't on show and I didn't like the other frames in the store and so decided to just look at matteresses. Were served by Karolynne. Welcomed to the store and offered a hot drink. Karolynne was not pushy and listened to what we were saying directing us to the matteresses she thought would best suit us. Good choice of mattresses. Karolynne was the only person working in the store and had other customers to serve. She worked between us making sure she was always available for questions. We were given time to browse at leisure. We decided to go and look for a frame first so left the store. We came back at around 7.40pm. Karolynne took our order and we didn't finish until around 8.15pm - the store was due to close at 8pm. Never once did Karolynne make us feel rushed. Very friendly and helpful. I am looking forward to sleeping on our new matteress and am assured it will feel good on our new bedframe.