Dreams - Bristol Cribbs Causeway

I was initially assisted by Penny and when I returned to purchase the bed, I was assisted by Jonathan. Both were very friendly and helpful (offering refreshments) and being knowledgeable about the products. The ordering was fast and efficient.

Staff really helpful and not overbearing in any way

Everyone was very helpful

Lovely help, very happy with our new mattress. Thank you

Dreams had everything we needed and the assistance was very helpful and welcoming and so we were able to quickly find what we needed and purchase it.

Friendly but not pushy assistant. Allowed plenty of time. Loved getting a cup of tea.

Knowledgable, friendly, efficient staff providing a high standard of customer service.

Excellent attention, all questions competently answered. Surprised there were only two tills so had to wait quite a while to pay.

The Sales assistant was most pleasant and knowledgeable displaying a very professional approach.

We were looking for a new bed & didn't have any idea what we really needed. The sales assistant (Penny) explained perfectly, what was available & what the product consisted of. She then left us alone to browse, only returning at our request for more info. We changed our minds twice but the assistant was quite acceptable & carefully put our order together complete with prices, pointing out further items on offer that we may consider. My wife & I left the store with our bed on order & a delivery date agreed & our other items in the car, we were overwhelmed with the service, attention & ease of making a decision that we were dreading and had put off for weeks. Thank you Dreams and in particular Penny the very helpful assistant, amazed she has only been working there for 2 months!