Dreams - Bristol Cribbs Causeway

Karolynne was very attentive and gave me the time required to choose my bed. She offered teas and coffee throughout. The July downside was the bed could not be delivered on the Friday 23rd when my friends were staying! Thank you for the customer experience however.

The staff member who helped me was very accommodating

Good selection of mattresses and well laid out. Grace, the lady who helped with the purchase was very friendly, knowledgeable, helpful and patient. I never felt under pressure at any time. An excellent store, well laid out, clean and easy to navigate. I am extremely pleased and will be purchasing a new bed very soon. This store will be my first call

Joe was very friendly, helpful, and knowledgeable. We were encouraged to test the mattresses and eventually settled on one which suited us, we were even treated to tea and coffee on the house, so all good!

Penny was great and very knowledgeable and not too pushy Luke other places that try to over sell you things.

The assistant was very friendly and knowledgeable about product, finance options and delivery

I wasn't 'pounced' on by staff as soon as I entered the store - Grace welcomed us and asked what we were looking for before pointing us in the right direction of mattresses that may be of interest. She encouraged us to remove our coat and provided pillows so that we could try a few mattresses for comfort and suitability. When we were ready she was available to go through the order with us. She was really friendly, not pushy and a big help!

Joe was very knowledgable about the beds and mattress’s quick and efficient.

The sales Assistant (Grace) was extremely helpful in explaining our options and providing expert advice. She was helpful but in no way pushy and allowed us plenty of time to consider our options and have a proper discussion between ourselves without feeling pressured. In Fact I would say Grace was the reason we decided to buy there and then and not walk away to compare with other establishments.

We went to the store looking for a good mattress and we found it, helped and advised by Grace, that was really nice and helpful and made us feel comfortable without forcing our choice, as it might sometimes happen, on the most expensive item. We spent much more than we inteded, but we feel like that was the right choice, and Grace gave us any info we needed and answered our questions and doubts patiently and kindly. The product was delivered in only one week on a Saturday, and the delivery men were quick and tidy in their job. I really appreciated that they removed their shoes to go upstairs in the bedroom without me needing to ask for it. I am really happy with the service, and after one night spent sleeping in our new mattress we are happy of the product too. I hope we won't need to make use of the guarantee, but the knowledge that it is there makes us sleep better dreams.