Dreams - Elgin

The staff member was welcoming, cheerful, courteous and understanding. Having visited many stores previously, what I really liked was that we were welcomed but didn’t feel pressured or pestered! It didn’t feel as though we were being persuaded. The experience was very much about getting the right bed for me, as opposed to the best sale!

I was approached on entering the store and the lady was friendly and helpful even though it was nearing closing time. I was thinking of buying a single divan but ended up buying a child's bed and a new double bed frame to match for myself.

Excellent service, time taken to get right purchase for our daughter. She tried a few mattresses to get right one.

John was extremely helpful and understanding as I came to the store with my four week old baby and my toddler.... We had meny questions which he answered fully and gave great advice. Will definitely come back for my childrens beds

My wife and I were well looked after from the moment we set foot in the door of your store. Friendly staff without being overly pushy and a nice cup of coffee to boot!

We got help by Lisa in Inverness brBach- she was super helpful, friendly, chatty and took time to help us with the special camera thing and recommending mattresses. We also got help from John in the Elgin branch- he was really helpful, funny and knowledgeable. Very satisfied with the help received in both stores.

The computer froze with the transaction process. The sales assistant had to call IT twice & finish the transaction on the adjacent pc. All this was done calmly & efficiently with apologies given.

The woman inside the shop is really helpful and speak politely so I can fully understand the item that I am buying. Thank you so much.

The assistant was very helpful and knowledgeable about the products.

The sales assistant, Louse , was extremely helpful, polite and knowledgeable. She guided us through the various choices we had and was a great help in assisting us choose the right mattress for our needs.