Dreams - Milton Keynes

Very helpful polite explained best mattress for us and why Offered different price ranges Not pushy

Thank you, Very good service. Looking forward to delivery!

We went in to the Milton Keynes shop and was greeted by Keith, who was very friendly but not pushy and pointed us in the right direction to the product that we wanted to look at, once we were happy with the bed we had seen we then approached him and he talked through it with us and helped select the right mattress. He is a very good salesman and a credit to your business!!

Friendly and helpful sales advisor. Product choice. We found the right product for us.

The product knowledge of the sales consultant, Dom, was excellent and his time investment and ability to be consultative rather than salesy was excellent too.

I was not rushed whilst choosing my mattress and assistant had good knowledge of mattresses

Greeted at the door, was taken straight to the bed we asked about. The staff member was able to ask any questions we had. We completed and paid for our bed and was back out in under 20mins.

The store assistant was great. Friendly, professional and helpful.

We received a friendly greeting from a member of staff (Colin) as we entered the store looking for a bed. After explaining what we were looking for Colin showed us several examples of both divans and mattresses which we tried out using pillows with disposable paper covers. We were invited to lie on the bed which analysed our needs and suggested suitable products. We asked Colin for some time to browse alone. After we made our choice Colin offered us a coffee/tea and we completed our purchase and arranged a date for delivery. Very good customer focused service. Thankyou.

Sarah who served us, was very friendly without being "matey". She was efficient and reassuring especially as we had not bought a new mattress for several years, and found the new technology a bit strange. She told us which beds to look for, and gave us time to try them out. She did not "hover" around us, but came back to us when she saw that we were moving. Overall it was a much less stressful experience than I had anticipated. Thank you, Sarah.