Dreams - Leicester

Assistant named Anil was lovely and really helpful. Made us feel very important and made us feel very comfortable and informed. Service is so important and he was a natural, would definitely recommend to friends and family.

Very impressed with the sale person (Anil) he gave us all the information we required at the beginning, explaining the different colour pillows. He then gave us plenty of time to go and try everything we wanted and was very helpful in explaining the difference between the two we had narrowed it down to.

Staff very knowledgable, & didn't pester us. Just gave advice & assistance when asked.

The assistance we received from Kaye and the trainee Tina was outstanding and gave us a great customer experience.

As we purchased an ex display item the final discount offer was very good and the store worked hard to create a satisfactory deal for both parties.

We found your member of staff,Anil,gave us all the help and information we required,to make an informed decision

Very helpful Sales person (Kaye). She knew about Tempur beds having tried one herself. We found this reassuring.

We were given the information we needed but also the time and space to make our own decision without any pressure or recommendation. The sales person (Craig) didn't hover but was available to answer any questions in a knowledgeable and professional manner. He seemed friendly and interested but not pushy. It was a pleasure to shop there.

-seen by an assistant very quickly -good knowledge of the products-mattresses frames, but also about delivery of the product and what we needed to have ready -convenient location of the store and parking available -good range of products displayed -could test the bed and lie on it, which other stores would not allow for

Sales assistance was helpful but not intrusive.