Dreams - Leicester

We bought a bed from the store about 3 months ago we were very pleased so we decided to go to the same store again when we decided to change the bed in our other bedroom.

I was very satisfied because the assistant Kaye that served me was great. She was very helpful, friendly, understanding and provided great service. She's a credit to the store and the company and I would like to thank her again for all of her help.

Good choice of mattresses with excellent prices in the sale . Friendly staff

The assistant was polite, cheerful, helpful and passionate about the products.

Anil was brilliant. i first spoke to him a few weeks ago and inquired about the adjustable bed that cost around 3000.00. after much deliberation we decided the cost was out of of budget at this moment in time and headed back to store to look for something else. Anil was so helpful, he didn't try and push us to stretch ourselves into buying the expensive bed, instead he gave us great knowledge on the beds that were available in our price range. great customer service. infarct all staff members were fab. i didn't place my order until 5 mins before closing meaning they all had to sit and wait. instead of huffing and puffing they offered me a coffee and were lovely even though i was keeping them from getting home.

We were welcomed into the store and served immediately. The assistant listened to what we were looking for and spent a considerable amount of time with us in till we were satisfied with a choice of bed and mattress. Myself and my partner did not feel pressured into buying anything and recieved all the information we needed. We were offered a hot drinks and all the time we needed. We even went to another store and then returned. Great customer service and they threw in some pillows free too! I would definately recommend Dreams to friends.

The store had lots of choices of mattresses and was clean and friendly. Great knowledge from the assistant. Would definitely go back there.

Steve knew what he was talking about. Very relaxed and easy, all without any pressure / over bearance. Very impressive service - a rare thing nowadays.

Was givin plenty of assistance in selecting our bed to suit our budget. Some good products at reasonable prices and very easy to locate the different mattresses. All in all a pleasant experience. If Carlsberg sold bed.................

Friendly, knowledgeable help when needed