Dreams - Torquay

The assistant was friendly, professional and knowledgeable. She was happy to spend time speaking to us and explaining the different types of mattresses. She was patient with me as I waffled on about my dissatisfaction of the mattress I currently own. She arranged collection of the old mattress. The transaction was expedited efficiently and the whole experience was painless, enjoyable and efficient. Well done!

Very helpful assistants. Good knowledge of products. Clean tidy store. Very willing to spend time helping but also willing to allow for free movement around the store so that choices could be made without being pressured.

The salesman listened to my requirements and acted accordingly

Friendly staff. Wasn’t pressured into buying something. Prices and offers were fully explained before agreeing to purchase. I wasn’t keen on the mattresses recommended by the machine, wasn’t told that the machine knows best and staff member showed me around alternatives. Super happy with my visit.

Our visit to dreams was nothing short of perfection!, we were, at all times given guidance and information about the products we were purchasing without feeling pressured in the slightest!. If we asked a question the assistant did his upmost to answer it. We were never followed around the store or pestered, as with other stores we've been to, but the assistant would be willing to help us in any way possible if we asked. Overall a fantastic experience!. Well done that man!.

We went in looking for a mattress that suited us both the sales assistant was very helpful and knowledgeable about your products we where directed to the sleep easy machine which was super techno. Once we had completed the test the sales assistant showed us all the different choices the machine had recommended he spent time with us trying out all of the recommendations until we decided which we wanted to purchase.

Very happy with the help we had off Stephen and the mattress analysis machine they had at store

Turned up looking for a mattress and bed frame. Steve kindly showed us around the store, we did the mattress test on arrival to see what suited us and then tried out lots before finding the one we wanted to purchase.

We were served by Steve who was extremely helpful. First he had us lie on the dignostic bed and then led us through to try out a range of beds listening to our feedback and enabling us to find the bed that was right for us. He was very knowledgeable about the products and did not rush us at all to make a decision. He even persuaded us to take out 'Bedcover'. All in all an excellent experience with a very knowledgeable and friendly sales person.

Great service from staff and particularly the lady who helped us to chose our mattress. Very professional service and friendly. Really helpful using the device to establish which type of mattress would be best suited to us.