Dreams - Bromborough

Helpful staff but not pushy , very good overall

The service offered by Julie in the Bromborough store

The experience of shopping at Dreams was effortless. This was delivered by knowledgeable and communicative staff in a pleasant environment

We had been into Bensons for Beds which is next door to your outlet. They followed us around the store and kept pestering us, which was not appreciated and were actually unable to assist with our requirements , whereas your staff greeted us left us alone to look and when we approached them, they listened to what our needs were, explained our options and guided us through the whole process and fully met our requirements. Great service.

Simon at bromborough extremely professional and friendly and informed

Time taken to understand my need for a comfy mattress as I am a frontline nhs worker and also have a back complaint. The member of staff had personal experience on both and understood the requirements and showed us and let us try every bed.

Service from the team was exceptional. Lindsay looked after us so well, and had a good sense of humour. She helped me get up from trying the beds, as I have mobility issues, and answered all our questions - even offering a bottle of water. Her colleagues even shared their Quality Street while we were paying for the mattress.

The guy Adam Bromborough branch was brilliant, we gave a budget and kept what we want in budget, and explained each option. Brilliant member of staff

I was buying two beds one for myself and one for my 20 year old soon so our needs were different. Dave was knowledgeable and was right in his recommendations.

Great choice of beds and bases , loved the machine that tested out our needs , staff member was really helpful and not pushy which made us at ease of making the right choice . We left the store and discussed our needs and went back to place the order