Dreams - Bromborough

2274 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

Unit L, Croft Retail Park,
Bromborough, EN CH62 3PN

BH

By BH | 4/7/2016

Our assistant Bob, was very friendly and knowledgable. He located the perfect bed and accessories for me based on what I told him I wanted. He took the time and effort to make sure everything was OK, went through all the aftercare and the option of extra guarantee on the matress and explained that if I am not satisfied within the time specified with my mattress I can go back into the store and exchange. I would recommend anyone I know to go to the Bromborough Store to ask for Bob

FergieL

By FergieL | 4/6/2016

Staff were so friendly and not pushy. Polite and helpful, delivery timescales speedy. Purchase was quick , clear and hassle free. Was made to feel appreciated for spending a large amount of money! Credit to the store for not having the cheesey sale atmosphere

Helen b

By Helen b | 4/5/2016

Informative and helpful without being in our face

Bill S

By Bill S | 4/4/2016

Validation code 265. Peter at the Bomborough store salesman was very helpful and was very patient in dealing with are requirement's. Hence the sale of the bed was carried out .

Marta and Mike

By Marta and Mike | 4/3/2016

I am absolutely satisfied with my visit in dreams today. Me and my boyfriend only went to look around and find out if they have what we looking for but and excellent customer service of a store manager Jim made us buying everything there and then. He listened to our needs and found us the best product in the best price. As we both work in retail ourselves we were highly satisfied and really surprised of a customer service we have been given. Definitely going to come back there in a future with any need.

Darren c

By Darren c | 4/3/2016

Member of staff explained how the colour coding of mattresses worked as soon as we started looking , staff member brought us a different pillow to try whilst testing the beds , coffee was offered whilst ordering , definitely no complaints

David W

By David W | 4/3/2016

The staff were friendly and efficient and took the time to explain the various types of mattress.

Rebecca P

By Rebecca P | 4/3/2016

The assistant Bob was very friendly and helpful. We are pleased with our purchase and found the shopping experience at Dreams Bromborough highly satisfied. Well done on the customer service!

Deena H

By Deena H | 4/3/2016

If like me you have never purchased a mattress from a store then please do so now. I felt like Princess and the Pea. We were greeted with a warm friendly smile by Dave. Explained that my old mattress was killing my back. We were shown what the colours represented on the beds ie firm , medium ect and the type of springs, memory and gel types of beds they produce. I Was provided with a pillow after being asked what type I slept on, this pillow was even better than mine so I knew I would be purchasing some even if I couldn't pick a mattress. Then I was encouraged to try the beds. Coffee was provided for my husband while I hopped from bed to bed. At no point did I feel silly or felt rushed on trying the beds. Once we established I didn't like the firm beds we were taken further into the store. Again left to bed hop. With Daves knowledge I feel we have chosen the right bed for us. Finance was sorted out pretty quickly with a suitable date for delivery which I thought was pretty quick. Mattress are expensive . 40 nights sleep on new mattress to decide if this is right has given me peace of mind. Will always use Dreams when purchasing from now on. Thank you

Tracy S

By Tracy S | 4/2/2016

Very knowledgable staff, who showed us alternatives and gave us enough time to try all the beds several times to ensure we picked the right one.