Dreams - Watford

My experience at dreams was amazing has the customer service was great. The lady that assisted me was Alexandra and I would recommend her to anyone interested in purchasing from dreams. She made sure that my needs were met and worked well within a team in making sure that I had the accessories that I wanted. She took her time to explain the breakdown of the cost and made me feel that I was important as a customer. Overall extremely happy. She should be given a reward for her outstanding service. Well done Alexandra.

Lovely staff, well looked after and easy to order

Store appeared clean and tidy, Caroline was very helpful and knowledgeable. She pitched it just right in providing assistance as well as giving us space to try out the products on our own.

The customer assistant was really helpful - we have been beed shopping for a while now at other stores and this assistant was the reason we made the purchase - listened to what we were after and was clear and concise without showing us too many things.

Staff were very helpful and friendly whilst i was visiting the store to purchase a mattress

The choice of products that suited our needs. The friedliness and efficiency of the staff with whom we interacted. The technology available that helped us choose a matress that was best suited for our needs.

Plenty of options Helpful staff not on the sell

I was highly satisfied due to the store being so clean and tidy and also the wide variety of products the store has. The customer service was spot on from the moment you walked in to the moment you leave. The staff also have a very wide range of knowledge on their products and really do help you when choosing the right bed for you.

Customer support was attentive but not overbearing. Advice was very useful.

The store team wer happy to let us walk around and look at the items but also happy to answer any questions we had. Made it a very refreshing visit compared to other stores we visited that day