Dreams - Watford

I was Satisfied

I was overall.

Steve was very knowledgeable on the products and was able to show us everything we needed.

This store was not our first dreams visit. In this store minus the credit people not being able to understand we had just moved in to the property less than 24hrs ago. It was highly satisfaction. However previols visits to a different store (staples corner). The staff were friendly but knowledge and manners lacked. Hence we traveled further out. Roy who first showed us what we needed was amazing and no pressure was put on us to buy. Therefore we felt we could make an informed disition which for me is important when your specific ding over £1000

Shop was undergoing a refit and not really suitable to be open as there was tripping hazards and dust created from the workman sweeping the floors.

The showroom was in the middle of a refit so a bit of a mess.

The service I received was well delivered, unfortunately the delivery date was a little longer than I had expected. This was explained very well by the store assistant but I am still a little disappointed.

The gentlmen who served us was extremely helpfull , and they also let me use the staff toilet , which was very kind of them .

The price was expensive for me

We were satisfied with our visit to dreams, the only thing that would have made us highly satisfied is lower prices, we did spend more than we intended but are hoping our products will be very high quality and longevity.