Dreams - Watford

Found store confusing initially. After looking around and talking to member of staff. Became clearer where we wanted to look

no reason

Would be nice if the beds and mattress on show where slightly more clean. But I am being picky as I understand the public regularly like to sleep and test the beds.

A lot was made of the sale but there always seems to be a sale on! Why not just make the 'normal' prices cheaper?

The variety and the options are too less and I would have been highly satisfied if the beds / wadrobes options are much more than the very few options available. But definitely the best when compared with Ikea, Dunelm, Next Home and Oak Furniture land which is all what I checked. Luckily I got the best of all these at Dreams but I would have been more happy if there were many more options to choose from !

Everything was amazing! From staff knowledge to accuracy for our needs. Just products were more expensive than expected.

My 4 year old son needed a new matress. Still prone to a few accidents. The cheapest quality matress seemed to be 189 pounds which seemed a little excessive. We ended up going over the road to get a non-allergenic matress.

I was in a time constraint and the faff of the bed machine was annoying. Also the left was out of order. As a walking stick user, I was very lucky that the bed I needed was downstairs!

Always room for improvement-nothing specific!

The assistant Stacie who helped us was very knowledgeable and knew a lot about the products we tested. She was patient and very informative and helped us understand differences between mattresses and beds. Overall the service was great. The part I found difficult was finding the ottoman beds and finding the specific types of mattresses I was after unless I was shown. The labels on the beds should be more clear about what type of mattress it is although the firmness was labelled well. I think perhaps the store should be more grouped together with similar or same items on certain sides of the store. But overall plenty of staff and selections available in store. Happy with the service