Dreams - Tunbridge Wells

Very impressed by knowledge of the product and friendliness of all staff

Melissa the assistant who helped us was very friendly and spent time with us explaining the advantages of each bed. She was very helpful and experienced in her field.

I have back pain in the mornings and the staff really could not do more to help resolve my problem, thank you

Dan the man who assisted me through the whole time I was in the Thurrock store was great ! He was friendly , attentive and very knowledgeable. I knew the type of bed I wanted but didn’t have a clue the type of mattress I needed/ wanted! He suggested I use the magic mattress decider helper ! 😀 He then showed me and allowed my try the suggested mattress types covid safely. On eventually deciding and accepting the price , when we got to confirming my purchases I got even more discounts which obviously I was over the moon about!! I was then offered free home delivery and also having my old bed etc removed and recycled what could be !!! And my new bed put together … A great experience … thank you Dan for your help and professional advice . Keep safe everyone .

We were very impressed with the friendliness and knowledge the young man who served us showed. He was extremely polite and articulate about your products. He was very patient and listened to our needs.

great customer service, plenty of knowledge was given and all questions were answered

Dan addressed us as soon as we entered asking how he could help. We didn’t know where to start when it came to a mattress. Dan put us on the special mattress that tells you what might be right for you. So we went round the store swiftly as he knew where they all were. Hearing my pros and cons and directing me on to one that might suit me better. A great knowledge of the products and an answer to every question! And we didn’t hold back on those.

Very helpful, friendly made to feel comfortable from the moment I step in the store.

I knew what I wanted and I explained this to Natalie hence we focused on my needs not a sales pitch

Lovely assistant helped me with everything and made some great suggestions- everything was so easy