Dreams - Tunbridge Wells

Mel was great. She spent a lot of time with us and was very friendly and helpful.

Was looked after by Dan in Tunbridge Wells store , he was happy to show us where our chosen mattress brand was located and then left us to choose what we wanted with no pressure or hard sell , and when he came by just a casual is everything ok and an offer of refreshments.

Friendly and helpful staff, good range products.

Help was offered almost immediately upon arriving in store in total 3 times before we made a decision to purchase. The staff had good level of knowledge and didn't just persuade us to buy the more expensive options.

Lovely staff Clean store

Sheena was incredibly helpful and delivered what in my opinion is exceptional in-store customer service. I am not going to lie, originally we just wanted to walk into the store to try out a few mattresses and then go online to find a more reasonably priced option. But the friendliness, product knowledge, right amount of support (not too pushy) of Sheena convinced us to buy the mattress then and there. We ended up buying the perfect mattress and pillows. We will highly recommend Dreams and the store in Tunbridge Wells to our friends. Thank you. Carolyn & Daniel

We were greeted and looked after by the sales assistance within a couple of minutes of being in the store. The help and advice given was fantastic, very thorough and spent time with us to help us choose which bed would be right for us and within our budget. We felt very looked after, but had our own space and time to think about what we wanted before making our purchase decision. The customer service we were given was fabulous and highly recommended to friends and family looking to purchase a new bed. My father in-law even decided to get a new bed after we brought ours as we have been so happy with the service and experience we had.

Salespeople very friendly and very helpful

Natalie the lady who served us was so lovely and helpful and took the time in listening to us and explaining everything to us.

Dan who assisted us was highly knowledgeable and very helpful in all respects.