Dreams - York

Knowledgeable and attentive staff

The man that served was absolutely brilliant he was so friendly and happy and made us feel at ease you have got a very good member of staff their

The man that served was absolutely brilliant he was so friendly and happy and made us feel at ease you have got a very good member of staff their

The man that served was absolutely brilliant he was so friendly and happy and made us feel at ease you have got a very good member of staff their

The man that served was absolutely brilliant he was so friendly and happy and made us feel at ease you have got a very good member of staff their

The service we received was excellent. Matt was really helpful and friendly throughout the visit and knew a lot about all the products and about what would be suitable for us. He gave us time and space to look around and test things out by ourselves once he had shown us all the available mattresses, so we didn't feel to pressured. The sleep match machine was also really useful. Matt was able to show us the suitable mattresses at different price points and asked us what sort of budget we had at the end which we really appreciated.

The service we received was excellent. Matt was really helpful and friendly throughout the visit and knew a lot about all the products and about what would be suitable for us. He gave us time and space to look around and test things out by ourselves once he had shown us all the available mattresses, so we didn't feel to pressured. The sleep match machine was also really useful. Matt was able to show us the suitable mattresses at different price points and asked us what sort of budget we had at the end which we really appreciated.

Matt was amazing! Not only did he help us find the right mattress by using the mattress match. He helped by entertaining/ getting involved our little boy so that we could try the right mattresses. He was also clearly knowledgeable about the bed but it didn't feel as if he was reading off a leaflet. He gave us time to talk through our options, we didn't feel pressured at any point. He was even great when our son spilt water on the desk! He offered us drinks and made sure we were happy.

Matt was amazing! Not only did he help us find the right mattress by using the mattress match. He helped by entertaining/ getting involved our little boy so that we could try the right mattresses. He was also clearly knowledgeable about the bed but it didn't feel as if he was reading off a leaflet. He gave us time to talk through our options, we didn't feel pressured at any point. He was even great when our son spilt water on the desk! He offered us drinks and made sure we were happy.

We found Kristen to be very knowledgeable and helpful. We also felt very safe in the shop which was very Covid secure.