Dreams - York

The female assistant was very knowledgeable about the products in store and understood our needs, she was able to match us with the the product that best suited our needs.

Very professional service from Matt. Clear explanation of products' relative merits, didn't pressure to sell us something more expensive than what we went for.

Kirstin was very accommodating and friendly and didn't rush us to make any decision.

Excellent customer service and knowledgable staff

Chris was a very friendly and knowledgeable. Explained use of the machine that works out your bed preference and then showed us all the recommended models. Gave us plenty of time to recheck mattresses and make a decision on final purchase. He has lovely smile. Would recommend his service.

Rachel was superb - the perfect balance between attentive but without being pushy

Young lady who dealt with us was very courteous and helpful. She offered us different products also showed us quality difference in what we was looking for and left us to make our decision.

The shop was laid out very well, the staff were very helpful and knowledgable but not in your face. The mattress and bed choice is great

As soon as we walked in the store Matt was extremely helpful, very knowledgeable and very professional. When we returned the following day to purchase our bed he remembered everything we wanted and made the whole experience a joy.

Matt was very informative on the layout of the beds in reference to the type of mattress I was looking for. He took the time to explain the differences between the final two I’d narrowed it down to. Ordering in store was quick and easy, and delivery only a few days wait