Dreams - York

I was promised the item was available for delivery before new year therefore I paid one price. If I wanted the product later I would have waited for the sales and saved myself nearly £200. Now customer services cannot give me another delivery date as they cannot confirm if the bed and missing half of the bed base is in stock

was extreamly satisfied with the help Jason gave

100% satisfied with the York Dream store

I was extremely satisfied, cannot understand why I have got this one to fill in

We arrived at Dreams with the intention a buying a reasonably firm mattress. We were met on our arrival by a sales person called Kirsten who explained the types of mattresses available and how we could find the ones that we might be interested in in the store. She encouraged us to pick up a pillow and directed us to the first mattress to try. Kirsten remained on hand but without being too intrusive which allowed us chance to discuss amongst ourselves. We tried 3 types of mattress and in the end wicked the most expensive (the Tempur), not because we felt Kirsten had talked us in to it, if anything she encouraged us to buy a cheaper one and take the benefit of the money back deal that is offered. We were however throughly pleased with our mattress choice and feel we understand so much more about the different types of mattress and why that one we chose is right for us. When we set off, going to buy a mattress felt like a bit of a chore but to be honest we enjoyed the whole experience and are really looking forward to the arrival of our new mattress thanks to Kirsten.

I was very satisfied with the experience. Good customer service, friedly staff, not overly pushy, knowledgeable and very easy to place the order. Very happy