Dreams - York

The shop service is excellent and the men who delivered bed were excellent. Other furniture had issues as needed replacing - out oy the 4 pieces of furniture I have ordered in the last year 3 were faulty. Customer services try but not hard enough in my opinion

On arrival at the York shop, we were greeted by Andy. Very helpful, knowledgeable and not at all pushy. After a brief chat he understood our mattress requirements exactly, pointing us in the right direction, even assisting us with new pillows. The cup of tea was a nice touch! He allowed us plenty of time to try the beds, and made himself available for any questions that we had.

Friendly staff who let us look without being too pushy. Good range of beds and good range of prices

The sale wasn't on the item I have purchased which I find hard to understand when they advertise so openly the 50%off most things. We had to stretch our very limited budget and really have to scrimp to get this.

Although the assistant was friendly and helpful she was new and still building up her product knowledge. Had she been more experienced it would have been a highly satisfactory experience.

As previously mentioned. It's just buying a bed. Spending over £1000 on a mattress isn't likely to be a highly satisfying experience. One of us is missing the point.

For me, perfection is a hard reach. I am very satisfied with my experience at Dreams & I have absolutely no complaints at this stage.

Kirsten was very helpful and put us on the mattress selection machine. Good selection of beds and mattresses of the type we were looking for.

Kirsten was very helpful and put us on the mattress selection machine. Good selection of beds and mattresses of the type we were looking for.

Kirsten was very helpful and put us on the mattress selection machine. Good selection of beds and mattresses of the type we were looking for.