Dreams - York

Nicola the sales advisor was very helpful, friendly and made the experience of choosing a mattress very easy. She took my husband and I through the whole journey. After choosing our mattress which was from your clearance range we were given a quick delivery date and recycling free of charge and also a range of free items which I wasn’t expecting and came as a lovely surprise. I have already recommended the shop to my friends and family. Nicola was brilliant, thank you.

Nikki was very helpful and polite and guided through our options

having felt anxious with the covid restrictions i was put at ease by a competent assistant

Helpfulness of the staff

Assistant was polite, helpful and very knowledgable. We got exactly what we wanted.

Very helpful knowledgeable staff

Wonderful assistant very knowledgeable and friendly

The young lady Rachel was very pleasant and knowledgeable and knew what she was talking about. She did not push and left us to have a look around on our own.

It was the friendliness and knowledge of the staff which impreesed me

The store assistant (I'm sorry to say I can't remember his name) was extremely helpful met our needs straight away. He knew what we wanted moments after explaining our needs, didn't take us round the houses to get what we wanted and didn't try to baffle us with bull poo. Straight to the point. The price was fantastic he offered us a good discount on mattresses as he was open and honest about needing the space for new stock which we were appreciative of. We were in and out the shop 15 minutes with exactly what we wanted. We will definitely be back to upgrade our pillows and bed soon and I've already recommended this store to family.