Dreams - York

I dealt with two team members, they listened to my requirements, made the process smooth and were incredibly knowlegeable about the products. Pleasure to deal with. Thank you

The staff were friendly and welcoming and put us at ease as I tried to locate the correct mattress. My mother who was with me had previously purchased a mattress and had been very pleased with the service and product supplied. The staff had a laugh with us and didn't make us feel we were asking stupid questions

We spoke with Graham Hunter who was very knowledgeable about the products. I felt he listened to our needs and tailored the products to us. It was a very personal service and overall really satisfied with the outcome.

Excellent Customer Service and advice

The Manager knew his products and identified our requirements. Then with the pillow colour system, it was easy to compare firmnesses.

Knowledgable staff and the ease of comparing different firmness across various brands. The use of coloured pillows to link similar products makes shopping very easy.

From start to finish store manager, Graham, was excellent, knowledgable and extremely polite and patient with our requests. He and his staff couldn't have done anything more for us. A very enjoyable experience and our thanks go to him and staff

Andy at the york store was fantastic. So was everyone else who we spoke to. Sales experience was spot on. Not pushy just friendly and knowledgeable. We were spending a lot of money and needed time to reflect resulting in a couple of visits which were both excellent. Very impressed overall.

Good explanation of suitable product and ease of finding suitable beds

The service my Wife and I recieved was superb and we had a few laughs with the young fellow who served us.No Complaints!