Dreams - York

Kirsten, the assistant, took the time to find out exactly what we were looking for in the bed we wished to purchase and gave us a variety of options to choose from. She also provided us with useful advice.

From the moment we entered the shop we was made welcome and relaxed we were offered coffee it was very nice then we shown different types of mattres and told about each one there was no hassle we enjoyed our visit we went away and returned to the shop following day and bought a mattress and a king bed we felt very satisfied with the hole experience we will certainly shop there again in the future

Beverley was a lovely person and her knowledge was very good indeed. So it was easy for us to make a quick purchase

The sales assistant was not pushy & did not try to get you to buy anything you did not need and she seemed to know everything to help us

I like good customer service, and will go to a shop that offers this even if I have to spend more for the same product.

Experienced lady dealing with our request

I asked for advice. Where the assistant, Ellie, was uncertain she sought guidance from her manager who talked her through the query as part of her training process. He did this in a friendly and professional manner.

The young girl was very helpful listened to what we wanted and showed us how the store could help with just what we wanted

I looked online for the item/s I needed and called into the store to see the product. I found it easily and found assistance immediately. Purchasing was easy and straightforward with an option of delivery dates to suit me. The whole process was easy and friendly.

Didn't know what would be the best mattress for our needs. The staff member explained in a simple term allowing us to find the 1 that meet our requirement.