Dreams - York

Found wat I was looking for at good price

Non intrusive support and guidance provided. Advice tailored to our needs. Patient and supportive service. Prompt and speedy completion of ordering process.

Good customer service

Excellent customer service from Kirsten at York store, very friendly and came away with what I wanted for an excellent price.

The salesman Darren was friendly and knowledgeable without being pushy. We came for a memory foam pillow, and he helped us select the correct one for us. Because he helped us choose a cheaper pillow than the Tempura one we thought might be best, we opted to also buy a mattress, as it was a bargain, and we hadn't spent as much on the pillow as we could have. We took both away the same day - my wife is delighted!

The staff were friendly and polite. Curtis, who assisted us was helpful and knowledgeable, but not too pushy. Once we'd decided on our purchase, our order was put through straight away and everything explained to us (delivery options etc) in detail.

We were served by a lass called Ellie who quietly and attentively listened to our requirements and offered the choices based on that. She was effective in upselling us from a Therapur to a Tempur, which was quite an achievement but the right solution for us

I found the staff particularly helpful and knowledgable. I said what I wanted and was shown it immediately. I was then given a choice with which I was very satisfied. A friend recommended Dreams to me.

we received all the help and information we required by friendly and helpful staff .

Great choice and knowledgeable assistant