Dreams - York

the two men in the store were very friendly and helpful both Matt and Graham they asked us if we would like a tea or coffee and explained everything about the bed we were looking at but also were not too pushy as I don't like that when I am looking around a store I have been known to walk out and not buy anything when the staff are too pushy.I will recommend Dreams to my Daughter who also will want a bed soon and I will come to dreams again when I need more Thank You Matt and Graham

Matt was great!

the advisor matt was extremely helpful and I liked the fact he wasn't a pushy salesman but offered us honest advice resulting us purchasing the bed

Matt was great, made a great offer in a clearance bed. Very friendly but not in our face.

Price promise really works! £248 discount Happy customer 😀

We received excellent customer service from both members of staff in store which allowed us to purchase the right bed for us at a great price.

Helpful knowledgable staff who gave all the help and guidance we required to make our purchase

Good customer service gave advice as required awaiting delivery date so cannot comment on quality of goods yet

Dealing with dreams was a pleasure, the sales rep Kirsten was extremely helpfull and knowledgable and made the process very easy. The delivery time of 2 weeks is the only dissapointment however I understand that they are special order.

Matthew was very friendly, he acknowledged us as we walked through the door . we told him what we were looking for and he immediately started asking us more questions and showing us the products.he was very knowledgeable and was able to direct us towards the right products for us. his colleague was also very friendly, she made us a coffee. all in all it was a very pleasant experience . the contrast between the shop and a competitor nearby couldn't have been greater. we had visited the other shop minutes before but walked out. despite there being 3 staff sat chatting at a desk none of them spoke to us . we had spent 5 minutes prodding mattresses with no interest shown towards us.