Dreams - York

the staff were all extremly friendly and helpful whilst making us feelvery at ease

Good service from Graham. Very clear help with choosing a product.

We initially went to look at the products 4 days ago and despite the store being busy today both members of staff remembered me and our requirements. They offered me a drink whilst I waited to place my order and clearly explained the pricing and delivery procedure in a friendly manner.

Kirsten was knowledgeable, friendly and patient accurately assessing our needs and offering several options.

Matt at York Clifton Moor shop, most helpful and with no pressure to purchase keen for us to try the mattresses on a good range of types and prices. Would recommend him to anyone.

We were never pushed or felt hassled by staff who let us roam around the store but explained fully when we asked questions and without any pressure helped most constructively, ensuring we made an informed decision. The choices available were excellent and very good value for money, the possibility for a month's "trial" was not shared till we were about to buy and that was most reassuring as it was without pressure throughout. The staff probably ensured we would buy from you by their professional approach.

The members of staff were friendly and helpful. We were provided with the types of pillows that we use at home to get the best feel for the mattress we were shopping for. We were shown a large range of mattresses to try out and staff even moved a mattress onto a different bed base for us to be sure how the one we had chosen would feel on our base at home. We were given plenty of time to test the mattresses and even offered tea or coffee while in store.

very friendly and curtious nothing was too much trouble and not pushy

We were met a very courteous young man who offered us a hot beverage. Each member of staff were warm and welcoming. We knew exactly what we wanted and we got it.

The staff were really keen to help and friendly throughout. I had a trainee member helping me and anything she was unsure of she was happy to ask for help from someone else. The service was personalised and the staff very attentive. Really enjoyed the experience shopping there, and the free brew was such a nice touch!