Dreams - York

matthew was very good at explaining about the different mattresses and gave us time to consider our options . we were allowed to try the different mattresses to get an idea of the softness . we were offered tea/coffee during our visit .

I was welcomed by a member of staff and asked what I was looking for. I tried several mattresses and we decided on two types of mattress. SHE LEFT ME TO DECIDE AND DID NOT 'PESTER' ME.

The staff were helpful, knowledgable and welcoming.

I have previously used Dreams ans I have been pleased with the service and product. Unfortunately my local store closed but I still felt it was worth the 50 mile round trip to visit the Clifton Moor shop. The two young men in the Store that day were keen to help me but thankfully not too pushy as your competitors are. They were well presented, very knowledgeable, friendly and made me a coffee which was more than welcome. I felt important and they gained my trust by their manner.

staff was very friendly and professional. Quick service and excellent availability, Thank you!

Kirsten, your assistant was so friendly and her knowledge of your products was absolutely first class. Her attention to detail was second to non and her interpersonal skills are a credit to your company.

Matt was really friendly, informative and helpful without being pushy. He was down to earth and treat us really well.

The friendliness of the staff and the knowledge they showed was excellant

The Sales personnel efficiently ascertained my needs and recommended a product that appeared to be the one most likely suitable for my use. Once the product is delivered and used I may be in a better position to assess how satisfactory the "Dream" experience was. But initial thought is excellent.

The staff were very pleasant and helpful without being pushy. Very knowledgeable about the products