Dreams - York

Helpful assistance without being pushy

The store was very clean,and a very friendly atmosphere we was given time to look around and offered hot or cold refreshment, help was given straight away to move mattress onto different base.I would highly recommend to all my friends and family

Matt the assistant manager was extremely helpful, patient and not pushy. However I found the store manager rude. Kept interrupting the sale and making inappropriate jokes of matts knowledge when he was doing just fine. This happened 3 times - he should have left matt to his own devices. I know I wouldn't have purchased if he had dealt with my sale because of his mannerisms But highly satisfied with Matt.

Well received and advised with clear explanations of my options.

A fully prepared Matt guided us through the options and spent a lot of time to ensure we bought precisely what we needed. In contrast, we also visited three other stores selling beds to check for alternatives, with dire experiences. We would only recommend "Dreams" to anyone contemplating buying a bed.

We were served by Matthew. He was very friendly and patient. He was knowledgeable about all the products and helped us to choose the right bed for us. He is an asset to your company.

The salesman Matt was pleasant, courteous and knew his stuff. He is an asset to your company.

Friendly staff sales rep was professional knew what he was talking about and was very efficient

from entering the store we found it very well laid out. the staff were very helpful an pleasant and we did not feel pressured at all which is how we like to be treated. when we enquired about the bed we were interested in the sales assistant was very knowledgeable and was able to assist in every way to our satisfaction and we were able to place our order with no difficulties at all and we were extremely satisfied with the service and help we received. and will certainly shop again at dreams

The staff representative called Matt was very helpful, giving us advice/information on the mattress we were looking for without pressure and left us to try out each one. The final decision was ours and we got a cup of tea in the bargain.