Dreams - York

Matt was fantastic! he was very knowledgable about the products and helped us pin point the perfect bed for us. He even entertained our little boy while we were testing mattresses! We spent a while in store so were given plenty of coffee and allowed time on our own to make a decision. Nothing was too much trouble and we felt like we left with a great product at great value.

The sales team were very helpful. Matt who dealt with our queries and sale was extremely friendly, knowledgeable and helpful. We only went in to look and came out with a king size frame, mattress and blanket box! Matt was very helpful in getting items that were of good quality but within our price range. Excellent customer service.

The staff were most helpful all the time well done we will be back again many thanks to all.M.S.Farrow

The colour coding was very easy to understand, the member of staff that served us was not pushy but very helpful with lots of suggestions. There was not a lot of matreeses which made it easier to choose. It was near closing time but we did not feel pressured to hurry up, overall a very easy purchase.

We were not sure on the style or make of mattress we needed and the member of staff was able to guide us through our choices to making a satisfactory decision.

Staff member i met was very friendly & helpful during my visit to the store

We do not do shopping when the sales staff are pushy or in your face. Fortunately we were met by a gentleman named Matt who listened and sorted out requirements. Olso to his credit he possessed a sense of humour.anyone who can cope with my husband's offhand strange humour tendancy can't be all bad. Still he was able to smile when we left. Finally we had great cup of Yorkshire tea. Good trading.

Great customer service . Wasn't pushed into purchase anything I didn't want. Very happy customer.

Your colleague, Kirsten was very helpful and friendly. Nothing was a problem to her. She gave all the information I needed definitely return to dreams in the future.

As soon as we entered the store we were greeted warmly and offered a drink whilst we browsed, the lay out of the store and how it all worked was fully explained to us and the woman that served us was so friendly and helpful- when it came to paying at the end it was done very quickly and easily with no hassle at all! Great service, very pleased!