Dreams - York

First proper bed bought for some years and the sales assistant was very helpful telling us about all the mattress firmnesses available. She let us try all the beds and brought different pillows for us too try. She gave us a quote and let us go away to talk and put us under no pressure to buy. We did return.

We were very impressed with the amount of choice in the store. The staff were quick to help but not in the least bit pushy. Everything the store was well displayed and clearly labelled. We expected to spend ages choosing a new mattress but the whole process was quite enjoyable and we found the perfect mattress in a short time, the salesman was very friendly,knowledgable and informative which helped us to make a decision.

We were given lots of advise from Matt, without being intrusive, and were given a good deal on our purchase.

The customer service was brilliant and really informative about the products. I didn't feel rushed and I'd definitely come back again.

Amazing customer service, excellent product knowledge and brilliant quality of good

Friendly staff, knowledgeable without being pushy. Left us alone to ponder over various mattresses, but came back to check on things.

Sales person was very friendly and listened to what we required and gave us suggestions. The assistant then quickly searched for a quick delivery time for us.

It had a lot to do with the way we were treated in the store by staff, they were extremely friendly, very helpful and not pushy. There was a great feel of almost being friends rather than customers, as we spent a lot of time laughing as well, but still mutual respect and professionalism.

Matt was very knowledgeable about the product, helpful and courteous. We didn't feel pressurised or rushed a good shopping experience. Thank you

The service and the assistance where both very very good didn't feel any pressure to buy and all was explained to us in a clear manner All in all a great service thank you very much