Dreams - York

We felt at ease with the shop assistant, Mat and the purchase of the goods went very smoothly. We left happy and satisfied.

Sales assistant was friendly and helpful without being pushy or intrusive. Paperwork completed quickly, and convenient delivery slot available. Sale on so good price on mattress.

Good service from a girl called Eleanore mad early the difference to us placing an order or not

The shop looked clean, well presented and the assistants were friendly and welcoming. We were served by Matthew who was professional and courteous. At no time did he make us feel under pressure. He was knowledgeable and helpful. He even brought us extra pillows to try out the mattresses and a cup of tea. In actual fact we were there to buy one mattress for our bed, having already chosen a mattress elsewhere for the spare room. The fact we bought both from Dreams shows what a good job he did.

The sales assistant Matthew listened to our needs and tailored a range of solutions to these needs particularly @ the mattress purchase. We visited several times during which time he contacted us by phone as promised and when we walked in the store several months later he recalled who we were immediately and what we were looking for and then gave us a run down of the sale offers and how these could meet our needs. Overall a very personal service.

The staff listened to our needs, and helped us choose the right one for us , especially as we had problems with our last purchase from another firm. Your staff did not just try to sell us any old item

As assistant helped me immediately and very efficiently. i cannot entirely rate the product itself, because it is not being delivered for four weeks. The assistant directed me to an item on special offer, which i was pleased to take up.

the staff did not pester us but gave us space to look around.They then came to offer help and advice and were very friendly.The only thing disappointing was they did not have the colour in store that we have ordered so just hope it is to our liking when it arrives.It is the haze sofa bed in natural but only shows the grey one on the advert and in store. ..... Regards Mrs B Clarke.

Good choice excellent friendly staff

Very helpful staff. Good knowledge. Good quality products. They spent plenty of time with us..