Dreams - York

Store and items were excellent but by far our assistant Matt was just fabulous - helpful, informative, available but not “hovering”. We would return to this store and advise friends and family about it for one reason above all others - Matt.

We were very impressed with Nikki knowledge, attention to detail and customer service.

We were approached in a very friendly manner by Matthew who then gave us the benefit of his experience still in a friendly manner. He didn't try to push us in any one direction and showed us all across the price range. All in all it was a very good experience without that most annoying of things...... a pushy salesperson

Very helpful staff particularly Nikki. Not rushed at all.

Nichola was very helpful from the moment I walked into the store she greeted me, offered assistance alongside valuable information about the beds I was looking for, offered me a chance to test the beds as well as drinks and pillows. I’ll come back any day.

Nikki greeted us was not pushy in anyway. We we offered drinks and biscuits. All the staff were very friendly. We tried several beds before deciding which one to purchase .very impressed with the service

The staff were friendly. Sleep testing machine was excellent.wide range of price.

The person who dealt with us was so helpful but personable. He showed us several options and didnt push us to buy the most expensive.

The first member of staff that greeted me was Vikki who first asked if we were OK and then offered a hot drink, which we declined as I had just had one. Vikki then asked if we required any assistance or would like to browse first. We elected to have assistance which was no trouble in fact Vikki was most helpful.

The quality of service from entering the store to leaving was excellent. All the information we needed to choose our new bed was given quickly and courteously. The friendliness and care we were shown during our visit there was exemplary. Have bought from this store before and certainly would do so again.