Dreams - St Helens

Assistant and advice was excellent it help us to decide the correct bed that is was right for us

Was greeted by a very nice man called Andrew at the St Helens store. Ask if l needed assistance and what it was l was looking for he put me on the bed to find which mattresses wud be suitable for me . He then showed me which mattresses was available for me from the results, he gave me a pillow to try the mattresses. He was very helpful, plesent, polite and friendly and wasn't pushy. He offered me a drink and also told me if l wasn't satisfied with the mattress after it had been delivered to go back and see him . He is a credit to your company .

Felt very comfortable in store. Product explained clearly. Impressed with machine to help you choose correct mattress. Took the hassle out of which one was best for me.

The girl who served us was pleasant and friendly but not pushy. She had excellent knowledge and was really helpful. We went back next day the assistant manager served us as she wasn't in, but he ensured she got the sale, he was also friendly and efficient.

Fantastic service and great help from Ashley

Staff were excellent and the store felt clean and safe

The sales person was very pleasant explaining everything

Only having a vague idea of which type of bed we wanted, we were LISTENED to, which in most retail stores is a rare commodity. The sales assistant was really helpful and showed us several beds which had features that we had mentioned and we found the bed that had all the features that we wanted, assisted by the assistant. Also we were able to try the mattresses and not at any time did we feel pressurised into buying a bed and mattress. Payment options were offered in a friendly informative way. It was a stress free experience that l would recommend to anyone.

Very simple to order the bed. The staff and in particular the guy who helped us throughout, understood when to approach us to help. He gave us assistance in making our decisions but was never pushy. It was a nice experience to order the bed.

The knowledge of Kevin also he was very friendly