Dreams - St Helens

highly satisfied is imposible

We informed the store assistant of what our specific needs were and she informed us of the beds and mattresses available to us. She was very helpful and answered all our questions. We left the store to think about it. Returned half an hour later and bought the said bed and mattress. The three staff that were on in store were very nice, approachable and happy staff.

No reason just that we were satisfied with our experience.

I am not highly satisfied because although there isnt a charge for delivery, there is a charge for assembly of each bed and this is not clearly stated in the marketing material, up front, it relies on the assistant to communicate this.

My wife and i were quite satisfied with our visit to Dreams and hopefully with our purchase.

Three week wait for delivery of tempur bed

To be highly satisfied I would have to be 100% satisfied and I never give 100%, the score I gave was the highest possible score I would ever give. Every part of my visit to Dreams was excellent, I just never award 100%. The staff, the store and the products were all absolutely brilluant, thank you.

i was satisfied with every thing at dreams St Helens

We purchased 2 complete beds as we were coming to the end of our transaction when the couple at the side of us asked for a better price to which their salesman passed them a note like a covert operation and said how about this, then went on to give them free removal of their old bed etc etc. I said should we be asking for a better price to which our sales person went very red and mumbled that we were already getting 20% of our mattresses so it wasn't possible. As we had already invested a good hour and gone through the checks for interest free credit I let it go, but thinking about it later I feel well and truly made a complete fool of as all matrasses get 20% discount when you buy the frame, I wish now that we had just cut our losses walked out and made our purchase elsewhere.

sales rep very hwlpful and not too pushy