Dreams - St Helens

I knew sort of what I was looking looking for but your salesman advised me and made it easier for me to know exactly what I wanted

Friendly staff who were attentive and offered advice, didn't feel like it was "hard selling" unlike bensons for beds!!! Who's delivery men are thieves!!!!! Will never use that company again. Which is why I came to dreams, my mattress not been delivered yet but hope it will be what I'm looking for as I've spend over £700 and will be looking to buy more in the future if I am happy with the service from dreams

the staff were very friendly and knowledgeable too about the products in which we were interested, and were able to give us a specific date for delivery

We where happy with the displays and ease of finding what we wanted. The staff where really helpful and answered any question we asked, they helped us to buy our bed.

I went in the store knowing that the bed in question wasn't on display, however I'd seen a similar version in a catalogue in the store. The assistant listened to my request & offered to see if the store could source the bed I was after. This was done very quickly - the assistant was extremely willing to help meet my needs. I had already purchased a matress a few months earlier from the same store & I wanted to get the same matress again for my current bed purchase but couldn't remember the make. The assistant was happy to go back through records to provide this information for me. A very helpful & friendly team in this store.

helpful but not overbearing assistant

Mattress I wanted had been discontinued.

Basically went to replace a mattress the sales assistant Andrew helped to choose what we needed .We arehappy with our choice ,not sure what you would need to do to give you a highly satisfied comment

Think they need to have shields for the pillows when trying out the beds

I was highly satisfied with customer service