Dreams - St Helens

We entered the shop not knowing what we wanted but the staff had so much knowledge that it really helped us to pick what kind of bed and what kind of mattress we needed. Also a very friendly atmosphere as soon as you walked in store. Nothing was too much trouble for the staff

Assistants very helpful explaining the variations in the product required

Laura took her time to understand our needs and what type of bed we were looking for which helped narrow our search down to find the product we wanted. Also was provided with an excellent cup of tea

We were greeted by friendly staff member Kevin, who assisted us with all the information we needed and more, we didn't feel any pressure to purchase and had a lovely experience. After visiting several stores in town Dreams is the one I would recommend, just a shame I won't need a new bed for such a long time........... Many thanks to Kevin & Ash for 100% customer service, you made our purchase a pleasure.

The assistance knew what to show me when I specified what I wanted

I went to Dreams with an older friend to look at beds, mattresses and headboards. He had decided just a day earlier to purchase a new bed and wanted my advice and help to choose. He actually purchased these items - except the headboard (this will be done at a later date)but also a mattress, two Tempur pillows and a Tempur mattress cover. The assistant was superb, helpful, informative, courteous and has exceptional product knowledge. I came out with a Tempur pillow and duvet as I was impressed with the products. I have used a memory foam mattress and found it too hot. I too would now consider a Tempur mattress as a result of the sales man's advice.

The assistant was extremely helpful. Provided a cup of tea. He also invited my friend (male) to get in bed with me !!!!!!!!!. The bed was comfortable too !!!!!! We had a very pleasant time in the store. A very pleasant shopping experience.

Rich went through a variety of mattresses and duvets until I was happy with the ones I had picked.

Upon arrival, we were greeted extremely friendly by the Dreams team. They then proceeded to meet our high expectations by clearly listening to our ideal bed and showing us products that met our demands perfectly. The prices were even lower than we were looking for and were extremely lower than other comparison bed stores.

Laura the assistant could not have been more helpful. Plenty of advice and knew exactly what she was talking about. I was given all the information I needed and given enough time to think over things and make a decision myself without pressure tactics.