Dreams - St Helens

Two salesmen more than helpful. Good sale prices

I called the store a number of times, enquiring about the bed I wanted,Laura from the St helens store was extremely helpful, when I went into the store I met Ashley, who was very understanding about why I needed the bed I did, as its for my disabled daughter, the purchase was very straight forward, and then I was shown some very nice head boards that was being discounted, so I purchased one of them too,Ashley and the store manager was very helpful and polite, made us feel relaxed and confident about the bed we was buying. I'm very very happy with the level of customer service we received, people are sometime to quick to complain, and never give praise when needed, I will be buying from dreams in the future. Very very satisfied customer. Elisa Jones. C/0 Molly curran.

Friendly salesman

The lady assistant Julia was happy to take me all over the store to show me the different beds and headboards . When I go into a store I like to be quick in and out and that is just what I got thanks.

Your 2 members of staff where excellent, vey helpful, friendly and did every thing possible to show us your range of products. It was because of Laura and Ash we made the purchase, and Hopfully in the next few weeks we will return and purchase the bed and mattress we like. please thank them for helping and just being honest and nice.

Staff were very helpful and did not pressure us to buy

On entering the St. Helens Retail Park store in Merseyside there was a welcoming atmosphere. I was allowed to view the huge selection of beds and mattresses at my own leisure. When I needed help Ashley was there to help me. I explained that I wanted a base of about 12 inches and a 6 inch mattress. He had such a good knowledge of the products in the store he pointed to 3 possible options for bed bases. He gave me plenty of time to make up my mind which one I preferred. The same procedure was followed for the mattress and I was allowed to lie on it to see if the medium mattress firmness was suitable. He went through the purchase slowly and carefully.

Kevin who looked after us knew his stuff and was very very helpfull without being pushy in anyway. The rest of the staff as well asked us if we wanted a drink and could not do enough for us. We always come back to dreams and this is one of the reasons.Other reasons we always come back are the variety of products along with the quality and competitive prices. Always recommend to friends and family. Wouldnt DREAM of going anywhere else.

Overall a very pleasant visit, allowed plenty of time to try without pressure to buy. Julie, the assistant, was very helpful.

The manager of this store greeted us as soon as me an my husband walked in an asked us what we was looking for so I explained I needed a electric bed as I suffer with 3 prolapse disk in my lower spine and have to go in to hospital for a 2nd operation and how I struggle to sleep at night he was very sympathetic an showed me all the options I had in these style of beds and he went threw each one with me an what he thought would be the best option for me and I agreed with him them he took me to the desk where a woman called Julie dealt with the sale and the manager even made us a cup of coffee an I walked away a very happy customer and I can't wait to get a good night's sleep in my new bed