Dreams - St Helens

Excellent customer service, very good knowledge of products worked with our budget and recommended the best product.

There was a wide selection of matresses in varying price ranges, and the staff answered all our questions and explained the differences between the products. There was no hard sell just information and an explanation of the offers.

Assistant was pleasant and welcoming, all questions were answered fully in an understandable manner and her knowledge of products and easy explanation made us feel at ease.

I was highly satisfied with the staff I explained what I needed they took myself and my wife around the store explaining all the different beds styles and prices with no fuss

Only went to look for ideas but Laura and Julie suggested outstanding savings and offers I hadn't considered. They made excellent suggestions which fully met my need to change from a double guest bed to twin beds resulting in my purchase of guest beds using an underbed store model. Their warm welcome and hospitality, they offered a tea or coffee during our visit, was exceptional. I was also offered advice in changing my own pillows for more comfortable Down Wrap pillows. Their knowledge and patience in explaining model finishes and colours, headboard options and mattress firmness etc was extremely helpful and I feel confident I have made good, informed choices. I have been a customer of Dreams for many years but since the loss of our Liverpool store, Edge Lane I have not visited a Dreams store, but now I have found St Helens I will definitely visit again and strongly recommend it to family and friends.

We were served in the st helens store by Julie she was very helpfull and friendly even asked if we wanted tea or coffee would definetley recommend this store to family and friends.

laura the shop assistant was very friendly and helpful and had time to explain the prices for the items

One again my visit to dreams was a great experience ......I buy all my bedding from dreams because of the generous size. I got a great bargain and although I did not spend a large amount the service was brilliant. I was even offered a drink!!!!! Thanks to the staff who made me feel very welcome.

The item we wanted was in store as we had looked online beforehand. We were greatly surprised that the bed was in the sale, so we were even more satisfied. The staff were friendly an helpful.

We needed some information regarding mattress styles and Julie provided all we needed to know. She also made drinks for the children and let them try the Tempur booth which kept them entertained whilst we were looking and discussing.