Dreams - St Helens

Good support from staff about our needs

The staff were really kind, patience and helpful and they explained everything clearly, and gave good advice.

As I walked into the store I was greeted with a smile and an offer of a drink, which I felt relaxed the atmosphere straight away. I was allowed to view the store without any immediate pouncing of a sales person. the sales person greeted me at just the right moment. He stayed with me showing me what was on offer when he knew what I wanted. I hope I helped to improve his fitness as I managed to keep him running up and down the stairs as I couldn't make up my mind for a while. sorry if this reads as a little seedy but it gave me a giggle.

I went in to purchase my first bed! The staff (mainly Julie) welcomed me as soon as I walked in the store with my Father who had doubts about me purchasing the bed. They were very friendly, patient and understanding.They sat and listened as me and my Dad bickered over whether I had made the right choice, as I had been in there a few times. I was offered the promotions. There was an offer with the signature where the paperwork had been 'defaced', I was alerted promptly and was able to rrsolve this quickly which meant the delivery could go ahead as originally planned! I left feeling confident I had made the right decision!

We set off to dreams with the aim of buying a bed for our new house. We received excellent service and got everything we needed. We were even advised of some offers and took them up as well! Excellent service all round.

Very friendly and helpful staff

Helpful and friendly staff. Once we made our mind up the sale was completed quickly and efficiently.

We were highly satisfied, with our experience, at this Dreams store because, 1. The store was clean and bright, and all the items for sale, were nicely presented, and the prices were clearly seen and explained, on each item. 2. The sales assistant was approachable, without being too overwhelming, and let us browse around in our own time. 3. We were pleased with the bed and pillows we bought. and the delivery arrangements we made. 4. We were offered a coffee, which we accepted, and thought this was a lovely gesture. 5. The atmosphere in the store, by both assistants present, was warm and friendly. I would recommend Dreams to my friends and family.

Friendly staff there when needed did not feel pressurised

DREAMS ARE THE ONLY BED COMPANY I DEAL WITH ,AND YOU ARE SURE TO FIND THE WRIGHT BED . THANK YOU