Dreams - St Helens

Rik was absolutely fantastic! His knowledge was much superior to that of your competitors. He wanted me to be very sure of my purchase rather than trying to sell me a mattress. He was very polite, patient and courteous when we visited the store and when I telephoned to confirm a couple of things before making the purchase. A great experience and a pleasure to deal with Rik. Unlike when visiting your competitors. I met with Ash when placing the order and he was equally as fab as Rik. Just hope and pray the new mattresses are all we hope they will be. Thanks.

Excellent customer care of all staff

Answered all questions had time for us and was not to pushy

We felt that the service was very professional given by laura no hard sell just facts and straight talking no soft soaping and lots of time given to decide overall this was a very pleasant experience and the cup of tea was good too.

We spoke to Richard who was very helpful and answered our questions/queries. He was very friendly and efficient throughout the whole process.

as soon as we arrived in store we were greeted by Julie and she went through all our needs and gave us time to try out the mattress . we also had our three year old with us and there was a member of staff that kept him entertained with a story book while we were there.

The customer adviser answered all my questions fully and made the experience easier. I liked the fact that he did not try to push me towards the more expensive items

We were given all the assistance we needed without being pressured. Laura, the salesperson, was attentive and pleasant, she guided us to the mattress we believe is best for us, she helped us get the best deal and as with all good sales persons she got us to spend more than we intended.

Very helpful staff

Ashley and his colleagues were very good. They helped us choose the best mattress for me and my wife and processed our order very efficiently.